Middleboro Trucchi’s Worker’s Positive Attitude Lingers With Customer

I will never fathom how retail businesses, restaurants and grocery stores can't find staffing these days. It's like pulling teeth, and that's the sad truth.

On a much lighter note, here's a story out of Middleboro that I'm excited to share simply because of the positive message.

Victoria Vidito of Lakeville shops at Trucchi's supermarket in Middleboro and her story is simple but profound at the same time.

On Wednesday, June 22, Vidito encountered an overworked employee. Not only was it physically obvious, she could also hear it in the employee's voice. After getting home from shopping, it dawned on her how hardworking her checkout attendant truly was.

She posted to Facebook:

There was kind of a line, and it seems they may have been short-staffed and so I obviously bagged my own groceries and am glad to do it. The store is always much cleaner and more well-stocked than Hannafords. A little cheaper too. But anyway, when I went to pay, the woman ringing me up said 'Thanks for helping me' and I can’t get it out of my head. She was the sweetest woman ever and I just can’t imagine anybody not helping. Thanks, Trucchis, for a great experience.

Vidito's only regret was that she had this realization all too late, and never caught the woman's name.

"She had gloves on and kind of short dark hair and I think she may have had a brace on her right hand unless that was part of the gloves," Vidito said. "I think I was in lane eight."

In a world full of negativity, all it takes is for someone who works hard too often in the shadows to shine a light on the positive. Never judge a book by its cover.

"You never know what somebody else is going through," Vidito said. "I’m a server, so I get it. A customer may be rude to me, but I don’t know what they’re going through. Maybe I have a rough shift at work when we are short-staffed, but I also have a child at home about to get surgery and other family issues. They don’t know that. They don’t know we’re short-staffed, they don’t know what might be going on for that worker. So just like you’d want someone to treat you with kindness when you’re in a hard spot, try and empathize with everyone, whether you’re a worker or a consumer during this time."

Wise words from a wise woman.

Be kind to one another, and try to put yourself in others' shoes.