Massachusetts Warns of EZ Drive MassDOT Smishing Scam

The Massachusetts Department of Transportation (MassDOT) is facing a "smishing" scam targeting EZDriveMA customers.

MassDOT was recently alerted about a text-message-based scam commonly known as smishing, in which scammers fraudulently claim to represent tolling agencies from across the country

In the text messages targeting random phone numbers, scammers are claiming to represent a tolling agency and requesting that EZDriveMA customers make payments for unpaid tolls.

MassDOT is warning customers who receive an unsolicited text, email, or similar message that identifies as coming from EZDriveMA or any other toll agency to not click on links in the messages.

EZDrive MA will never request a payment by text and all links associated with EZDriveMA should come from www.EZDriveMA.com.

The EZDrive smishing scam joins a series of smishing scams that have grabbed the attention of the FBI. The FBI recommends that individuals who are targeted by these fraudulent messages to do the following:

1. File a complaint with the Internet Crime Complaint Center, www.ic3.gov, and be sure to include:

- The phone number from where the text originated

- The website listed within the text

2. Check your account using the toll's service legitimate website.

3. Contact the toll's service customer service phone number at 877-627-7745.

4. Delete any smishing texts received.

5. If you clicked any link or provided your information, make efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

MassDOT advises that all customers stay alert to these scams and contact them at www.EZDriveMA.com with any questions or concerns about EZDriveMA notifications.

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