A Virginia woman filed a lawsuit against Verizon Wireless for $2.35 million last week, claiming that the company caused her to have a heart attack during a customer service call.

According to the Virginian-Pilot, Andrea Hawkins, 53, filed the lawsuit in Chesapeake, Virginia, claiming both negligent and intentional infliction of emotional distress were caused. Hawkins told the newspaper that she called Verizon last year to clear up a billing issue with the wireless provider.

Verizon representatives accused her of allegedly saying she was going to kill everyone in the call center and threatened to call police. While she claims the call center representative and supervisor are wrongly accusing her.  It sounds like a game of he said, she said. Allegedly, the recorded audio from the call center doesn’t contain any incriminating evidence.

According to Hawkins’ attorney, the call was so upsetting and she was scared that the police were going to arrest her. The follow day after the nerve-racking call, she visited a hospital and an EKG revealed she suffered a heart attack. Hawkins underwent surgery and spent four days in the hospital, adding up to a bill of more than $60,000 and she will need to take special medication for the remainder of her life.

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