Affordable Transportation Available for Disabled SouthCoasters

One of the most prevalent day-to-day challenges for individuals with disabilities is access to affordable and regularly scheduled transportation.

Many individuals with disabilities don’t have a driver's license, and third party ride services like Uber, Lyft, or a traditional cab company often don’t have available vehicles that can accommodate a passenger with a developmental difference or those who use an assisted walking device such as a walker or wheelchair. Furthermore, using third party driver services regularly can be cost-prohibitive, especially for those living on a fixed income.

Luckily, there is a readily available and affordable transportation option for individuals with disabilities provided by Southeastern Regional Transit Authority, better known as SRTA.

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SRTA’s Demand Response Service serves residents with disabilities in the 10 cities and towns in their service area. To be eligible, the passenger must fill out an application, have their doctor sign it, and submit it to SRTA. If the passenger is traveling with a personal care attendant (PCA), it should be noted on the application. Applicants don’t need a photo ID to use Demand Response Service.

Below are the booking and service hours for Demand Response.

SRTA Demand Response Booking Hours:

Monday through Saturday, 8 a.m. to 4 p.m.

Call (508) 999-5211 to book your trip.

Hearing impaired telephone numbers:

Fall River: (508) 675-3190

New Bedford: (508) 999-5810

SRTA Demand Response Service Hours:

Weekdays – 5:20 a.m. to 10:10 p.m.

Saturdays/Holidays – 6:10 a.m. to 8:05 p.m.

Sundays – 9 a.m. to 6 p.m.

You can book your trip up to seven days in advance.

"The Demand Response program is something we're passionate about," said SRTA Administrator Erik Rousseau. "It has been a requirement by law since the early 1990s, but we go beyond what is legally required by offering ride service on Sundays, and offering ride services beyond our fixed routes to cover every square inch of the 10 communities in our service area."

More details on SRTA Demand Response and an application for its service can be found on the SRTA Demand Response website.

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Source: Affordable Transportation Available for Disabled SouthCoast Residents

Filed Under: Demand Response, SRTA

Categories: Articles