When ordering flowers for someone in your life, whether it's your wife, Mother, a friend, whoever...what's your preference when ordering?

Do you use a service or do you go straight to the floral shop?

I've done both before, and for me, floral shop always wins.  I've never had any luck going through one of the services where you order online and they send your flowers for you.  I'm not naming names, but I've had some terrible experiences with services in the past.  A few years ago, I used a service to send flowers to my Mother and I was completely embarrassed by what they sent her!  It was definitely not what I ordered.  I complained and they handled it wonderfully, refunding my money.

Now, when I am on the receiving end of flowers, I'm pretty sure my husband usually goes to a florist...and depending on which one he uses, depends on how the flowers look. We've had some great experiences with some florists, and then others not so much.

If you are on Facebook or Twitter, you probably saw that there was a major problem this Valentine's Day with many services!  They just get inundated with orders and there's bound to be a mistake, and in this instance, many.

Do you use a flowers service?  Have you had luck with it?  Or do you just trust your florist?