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automated responses

automated responses

Jamie Rector // Getty Images
Jamie Rector // Getty Images

New Drive-Thru Craze Has Me Puzzled

A lot of fast food restaurants now have automated greetings that are not the same person on the other side. Am I the only one who finds this weird?

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yago1.com, flickr
yago1.com, flickr

No More Talking To Automated Operators, Try Dial A Human

Do you know how many times I dread talking to customer service? You get a prompt menu voiced by an overly excited robot that seems to want to help you, but takes forever giving you the necessary number to press, or doesn't have the common courtesy to even listen to your vocal response to its question. Finally! There's an answer to no longer deal with this issue.

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